Email Culture

This came from a memo of mine a few years ago. Links to internal resources and specifics have been removed.

I want to lay out the reasons why I think email is the proper way to do most of our communication. I support the use email for vigorous debate instead of meetings or direct conversations. In my opinion these are some of the benefits of having a robust email culture:

  • Multiple threads. With email it’s possible to work on solving multiple issues at once. This multithreaded approach allows a group of people to work on multiple different issues at once.

  • Emails don’t interrupt you. The email format allows responses to be sent independently of when the original email is received. Unlike an interruption, this doesn’t require a difficult context switch, allowing you to continue to...

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