This came from a memo of mine a few years ago. Links to internal resources and specifics have been removed.
I want to lay out the reasons why I think email is the proper way to do most of our communication. I support the use email for vigorous debate instead of meetings or direct conversations. In my opinion these are some of the benefits of having a robust email culture:
Multiple threads. With email it’s possible to work on solving multiple issues at once. This multithreaded approach allows a group of people to work on multiple different issues at once.
Emails don’t interrupt you. The email format allows responses to be sent independently of when the original email is received. Unlike an interruption, this doesn’t require a difficult context switch, allowing you to continue to focus on your current task.
Divorce of logic and emotion. Emails, by nature are less emotional then...
Continue reading →